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What happens if I received the incorrect item?Updated 2 years ago

In the unlikely event you have received the wrong item, please contact our customer service team immediately with the following information to ensure that we can get this resolved for you quickly & efficiently: 

  • Your order number
  • The name of the item you did receive
  • The name of the item you did not receive
  • A picture of the incorrect item

ALL CLAIMS FOR ORDERS ARRIVING WITHOUT THE CORRECT/MISSING ITEMS MUST BE MADE WITHIN 7 DAYS OF THE DELIVERY DATE.

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