**Starts when your order has been shipped and does not include standard processing time of up to 4 business days. Business days do not include Saturdays, Sundays, or US Holidays. For information on anticipated delivery (inclusive of processing and tr
Please allow up to 3 business days for processing at our fulfillment center before your order is shipped. Orders placed after 12pm Friday PST will start processing the following Monday. Shipping times are calculated after processing and after the ite
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, st
Track your order. Please note that orders to US destinations may take 1-12 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and the final destination of the
Shipping fees are non-refundable. If you refuse any shipments from femcurves.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued. We wi
There are a few reasons why a package would be returned to our facility, the most common being an address discrepancy. Please email us with your full, detailed address and we can look into this as quickly as possible.
If your package is lost or missing during transit, you must contact us within 30 days of your order date to be eligible for a store credit or reship. Fem Curves does not guarantee responsibility for packages that have been reported as “Delivered” by
We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used). Fem Curves does not hold or accept responsibility for packages that have b
If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s), not in stock.
If your USPS tracking has a status of "in-transit, arriving late", this is possibly due to USPS being overwhelmed by present shipping conditions. We understand this can be frustrating, but we always recommend giving USPS additional time to move your
We are sorry to hear that! Shipping couriers may scan a package as delivered before it actually arrives. We always recommend waiting up to 5 business days before contacting us, to verify this isn't the case. If your package has not arrived within 5 b
Unfortunately, we do not take responsibility for lost, misplaced, or incorrectly delivered shipments. Please contact the shipping courier for more information.
While we will make every effort to accommodate your shipping and billing preferences, in order to protect our #CurvesBabes, Fem Curves reserves the right to require customers to use a “common” shipping and billing address in the event we are unable t