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FEM CURVES

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We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used). Fem Curves does not hold or accept responsibility for packages that have b

Delivery claims

Shipping & Delivery

What is your warranty?

How do I join your email newsletter?

How Do ShopPay Installments Work?

When can I get products that are out of stock?

Where can I find the sizing guide?

How should I wash my leggings?

Where can i get Fem Curves in United States

Am I required to create an account to place an order?

What is the difference between extreme waist trainer & the sport waist trainers?

What is the difference between the latex garments and the powernet ones?

Which waist trainer is best for me?

How long should I wear my trainer for?

Product care instructions

Products Information

General Information

I have a problem with my return

How refunds work

Our return policy and process

My order was returned to sender or refused

Can I purchase a return shipping label?

Can I exchange items?

What items are final sale?

Should I know anything else about the Online Return Policy?

Reserved Rights Regarding Returns

Didn't receive your gift card?

Returned multiple orders in 1 package?

Received less credit than you expected?

Did you order using a BOGO (Buy One Get One) sale?

Do gift cards expire?

Why did I receive a partial refund after placing my order?

What happens if I use a gift card to pay for all or part of my order and some items were out of stock?

What happens if my return/exchange is not accepted?

Returns & Refunds

Shipping options, prices, and times

Our shipping policy

Processing time

Shipping rates & timelines

Shipping fees

Why was my package returned to sender?

Delivery policy

Out of stock items

Package in-transit, arriving late

My package was scanned as delivered but I never received it.

What happens when my package gets lost in transit?

Reserved rights regarding shipping

Track my order

How do I change or cancel my order?

Why was my order cancelled?

My order is being delivered to the wrong address, what do I do?

What happens if I am missing an item in my order?

What if I received a defective item?

I placed an order but never received a confirmation email.

What happens if I received the incorrect item?

Orders Issues

Orders

Fem Curves Gift Cards

Can gift cards expire?

Can I get a refund or exchange for my gift card?

Can I apply a gift card to a past order?

My gift card was lost or stolen

How Klarna, Sezzle And Afterpay Work

Accepted payment methods

Discount codes

Can I apply more than one discount code after I order?

Why isn't my discount code being accepted

Can I request a discount code if I contact customer service?

My credit card was declined

There’s a charge on my credit card I don’t recognize

Payments

What countries do you ship to?

Do international customers receive free shipping?

What is your international return policy?

International

Delivery claimsUpdated 2 years ago