What is your international return policy?Updated a year ago

We allow international returns as long as they fall under our return/exchange guidelines.

You can create your return/exchange through our returns center here. 

• For returns, the customer is responsible for the shipping fee we do not cover return shipping costs.
• International duties/taxes will not be eligible for a refund.
• We currently do not offer exchanges for international customers.
• We currently do not offer the option to combine multiple orders in the same return package. If you wish to return multiple orders, each order will need to be sent separately with its own tracking number.

We only accept returned items according to the following guidelines:

• All returns must be postmarked within 45 days of your order being shipped
• Clothing tags must still be intact*
• Clothing must be returned in original product bags
• Cannot be worn, washed, or put through the dryer
• Cannot have deodorant marks
• Cannot have stains of any kind (makeup/self-tanner, etc.)
• Cannot have human or animal hair
• Cannot have snagging/pilling
• Cannot have an abnormal smell (perfume, body odor, etc)
• Clothing cannot be missing any contents (bra pads, drawstrings, buttons, etc.)
• Items with excessive wrinkling are subject to denial
• If your return package contains at least ONE item with biohazardous waste (bodily fluids, etc), our inspection team is required to cease inspection of the package immediately and deny the entire return, with no exceptions. This is for the health and safety of our staff. The denied return package will be shipped back to the address we have on file.
• If you are returning your entire order, please note that the original shipping costs will not be refunded
• All undergarment sales are final for hygiene reasons. No exceptions.