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Returned multiple orders in 1 package?Updated a year ago

Domestic: If you have more than one order to return, you’ll need to input your email into our Returns Center, and create a return for each order. You can then include all of your orders in one package as long as each order was selected through the Returns Center. Do not include orders not processed through our Returns Center in your package as they will NOT be processed. Please use the shipping label provided by our Returns Center for proper tracking to take place.

International: Please include your name, all order numbers, and a note inside the package letting us know you’re returning them for a refund. Most customers write this on the original packing slip.

Please do not group returns like this in the future as it can cause major delays and incorrect crediting.

It is up to the returns processing associate to locate your items manually for any order returned that was not done through our Returns Portal. In the case they missed an item please contact us and include the order number and item(s) missed.

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