My order was returned to sender or refusedUpdated a year ago

Returned to sender or refused packages will be restocked and you will be issued store credit if we receive the package in the form of a gift card minus the initial shipping charge and $2 restocking fee.

An order may be returned to sender for one of the following reasons:

1. An address is invalid or there is missing information,
2. The carrier is unable to deliver your package, or
3. The order is refused by the customer at the time of delivery.

We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.